Outline
Looking for Freelance work (10 hours/day) at $5/hour
Bachelor's Degree
English proficiency Fluent
Professional Summary
Experienced in managing end-to-end logistics operations, ensuring smooth supply chain processes and timely deliveries. Excel at coordinating with vend
Skills & Experience
Skills
Customer Support
Customer Support > Active Listening
Office and Administration > Data Entry, Attention to detail, Time Management, Customer service, Email Management,Managing Facebook Groups And Pages
Logistics Management • Transport Management System (TMS) • Strong Work Ethic • Logistics Monitoring and Warehouse Monitoring
Office and Administration > Calendar Management > Scheduling
Office and Administration > Microsoft 365 > SharePoint
Technical Support, Cold Calling, Lead Qualifier, Telemarketing, Appointmnet Setting
Experience highlights
| Logistics Executive
Cold Link Asia Logistics Corp
·
March/2023
–
Present
• Oversee warehouse operations to ensure optimal efficiency.
• Facilitating inbound and outbound deliveries alongside pullouts, managing the receipt of container vans, and coordinating the distribution of assets (freezer, and merchandise) to other depots.
• Assigned and monitored truck deliveries to ensure timely execution.
• Served as the primary liaison for truckers, customers, and salesmen to facilitate transactions.
• Ensured smooth and accurate communication among all stakeholders involved.
• Facilitating inbound and outbound deliveries alongside pullouts, managing the receipt of container vans, and coordinating the distribution of assets (freezer, and merchandise) to other depots.
• Assigned and monitored truck deliveries to ensure timely execution.
• Served as the primary liaison for truckers, customers, and salesmen to facilitate transactions.
• Ensured smooth and accurate communication among all stakeholders involved.
Technical Support Representative
Sykes Asia Corp
·
February/2021
–
Present
• Diagnose and rectify technical issues.
• Asked customers targeted questions throughout troubleshooting to determine smart solutions.
• Facilitated the resolution of customer internet and modem issues.
• Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
• Provided clear and concise step-by-step technical support to guide clients.
• Customized support solutions to meet individual customer needs, enhancing satisfaction.
• Logged detaile
• Asked customers targeted questions throughout troubleshooting to determine smart solutions.
• Facilitated the resolution of customer internet and modem issues.
• Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
• Provided clear and concise step-by-step technical support to guide clients.
• Customized support solutions to meet individual customer needs, enhancing satisfaction.
• Logged detaile
Social Media Marketer
Balanzi LTD
·
January/2020
–
Present
• Provided freelance services for 15 hours weekly.
• Oversaw daily content creation and scheduling across Facebook, Twitter, Instagram, and LinkedIn, achieving enhanced engagement rates.
• Established company profiles across multiple social media platforms to enhance visibility and exposure, providing daily content.
• Coordinated and implemented impactful social media campaigns that substantially enhanced online presence, and customer engagement.
• Developed creative social media strategies and
• Oversaw daily content creation and scheduling across Facebook, Twitter, Instagram, and LinkedIn, achieving enhanced engagement rates.
• Established company profiles across multiple social media platforms to enhance visibility and exposure, providing daily content.
• Coordinated and implemented impactful social media campaigns that substantially enhanced online presence, and customer engagement.
• Developed creative social media strategies and
Outbound Sales Agent
Joegavin - Columbos
·
June/2020
–
Present
• Conducted after-sales follow-up to ensure customer satisfaction and enhance loyalty.
• Reached out to contact list to promote products and services.
• Documented calls in detail for future reference by contact center and field personnel.
• Listened actively to customers, responding appropriately to show interest and understanding.
• Generated and presented telemarketing reports.
• Secured new business via targeted outbound calls, consistently exceeding sales targets.
• Executed follow-up calls
• Reached out to contact list to promote products and services.
• Documented calls in detail for future reference by contact center and field personnel.
• Listened actively to customers, responding appropriately to show interest and understanding.
• Generated and presented telemarketing reports.
• Secured new business via targeted outbound calls, consistently exceeding sales targets.
• Executed follow-up calls
Technical Support Representative
1&1 IONOS Internet PH
·
April/2019
–
Present
• Address customer issues related to websites, email, DNS, and servers.
• Engaged customers with targeted questions during troubleshooting, to identify effective solutions.
• Assisted customers in establishing new systems, applications, and software.
• Delivered technical support to customers through phone, email, and chat, addressing issues effectively.
• Delivered clear and concise step-by-step technical support to assist clients.
• Delivered extensive support for hardware, software, and netwo
• Engaged customers with targeted questions during troubleshooting, to identify effective solutions.
• Assisted customers in establishing new systems, applications, and software.
• Delivered technical support to customers through phone, email, and chat, addressing issues effectively.
• Delivered clear and concise step-by-step technical support to assist clients.
• Delivered extensive support for hardware, software, and netwo
Contact Details Are Private
Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.
Create Free Account
Already have an account? Log In