Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

Dedicated and detail-oriented Virtual Assistant with a strong background in administrative support, customer service, and task management. Skilled i

Skills & Experience

Experience highlights

Customer Service Representative/ Quality Coach

Alorica · June/2024 – Present

During my time at Alorica, I had the opportunity to wear two hats, Customer Service Representative and Quality Coach, both of which shaped my skills in communication, problem-solving, and mentoring. As a CSR, I handled customer inquiries with patience and efficiency, making sure every interaction ended on a positive note. Later, as a Quality Coach, I shifted my focus to helping my teammates grow, providing feedback and coaching to improve their performance.

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