Skills
Marketing > Social Media Management > Socila Media Marketing
2-5 Years
Customer Support > Email Support and Data Entry
10+ Years
typing, researching, social media manager, calendar management, communication skills
2-5 Years
Marketing > Content Creation > ChatGPT>Canva> Email Marketing> video editing etc
2-5 Years
Marketing > Content Creation > eMail Marketing using Mailchimp
2-5 Years
Design > Graphic Design > Canva
2-5 Years
Experience highlights
Virtual Assistant
The Firm
·
June/2022
–
Present
Performed data entry and maintained accurate records in spreadsheets and databases;
Managed data entry, email campaigns, and social media scheduling;
Created graphics and wrote copy for social media, website content, and emails;
Conducted market research to support business strategies;
Designed and developed content while ensuring brand consistency
Virtual Assistant
Aquafin Swim School
·
August/2021
–
Present
Scheduled and coordinated lessons between swimming coaches and students;
Provided customer support, handling inquiries and resolving scheduling conflicts;
Managed data entry for client records, lesson schedules, and payments
Call Center Agent
Iqor
·
February/2013
–
Present
Handled inbound and outbound phone calls, assisting customers with inquiries and concerns;
Provided customer service, resolving issues and ensuring a positive customer experience;
Processed order entry, accurately inputting customer orders into the system;
Maintained detailed records of customer interactions and transactions