Operations Engineer | Customer Service Professional

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Results-driven and adaptable Operations Engineer with 3 years of customer service experience and hands-on experience in operations, personnel coordination, and equipment management. Skilled in overseeing daily operations, managing teams, monitoring equipment performance, troubleshooting operational issues, and ensuring efficient and reliable workflows.

My customer service background has strengthened my communication, problem-solving, and interpersonal skills, while my experience in operations has developed my ability to coordinate people and machines, respond effectively to operational challenges, and maintain productivity and performance standards.

I am a dependable and proactive professional who works well under pressure, takes initiative, and continuously seeks opportunities to improve processes, efficiency, and overall operational performance.

Skills & Experience

Skills

1-2 Years

CRM 1-2 Years

PowerPoint 1-2 Years

English 10+ Years

Microsoft word 1-2 Years

- Customer Service 2-5 Years

Cost Estimate > Microsoft Excel Less than 6 Months

Customer Service > Payment Processing 1-2 Years

Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets Less than 6 Months

Tagalog 10+ Years

Safety Management 1-2 Years

Human Resources > HR Management > Administrative Works > Operations Management 1-2 Years

Experience highlights

Finance Officer, Marketing Fulfillment

Bookwise Infinity · December/2023 – /

Administered monthly sales team quotas and assisted with client contact for outstanding balance settlement. Collected payments via check, wire transfer, PayPal, or card. Sent contracts post-payment and followed up on signing delays.

Operations Engineer

Carmen Copper Corporation · July/2022 – Present

Managed equipment maintenance schedules with predictive maintenance program reducing downtime. Coordinated hauling trucks for copper delivery to port. Led safety initiatives and prepared shift activity reports for management.

Customer Relations Officer

Bookwise Global Advertising · November/2020 – Present

Managed client relationships and provided consistent status updates on book progress. Maintained customer records and profiles using CRM. Focused on customer engagement and satisfaction.

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