Skills
Adaptability
2-5 Years
Flexibility
2-5 Years
Computer literate/Multi tasking
2-5 Years
Experience highlights
Customer Service Representative
Transcom Inc,
·
December/2023
–
August/2024
Campaign: Comcast Xfinity, Telco Account
Provide the right experience to customers for billing inquiries and providing the options to maximize their savings. Acts as a product expert, articulating product features (Cable, Internet, Landline, Home Security and Xfinity Mobile) and benefits of satisfying a payment to prevent interruption of these services.
Customer Service Representative
Teleperformance Inc,
·
February/2022
–
Present
Campaign: T-Mobile, Telco Account
Provides the options to customers to extend their services by setting-up a payment arrangement by giving them time to prioritized their needs. And, our top priority is the peace of mind of our customers.