Customer Service Representative

Verified

$7/hr

Message Bookmark

Outline

Looking for Freelance work (10 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

With 10 years of related experience and now venturing into freelance

Skills & Experience

Skills

Customer Support 5-10 Years

Experience highlights

Customer Service Associate

Insurance Support Services International Corp (ISSICO) · November/2021 – Present

Handled inbound calls from policy members, providers, and producers regarding life insurance concerns, including billing, payments, claims, and status updates on ongoing requests. Resigned June 1, 2026.

Customer Service Representative

American Express Philippines Inc · April/2018 – Present

Handling inbound calls from clients with concerns about their credit card accounts including but not limited to billing, payments, disputes, soft selling of new products, etc.
Find the best payment options for card members having difficulties in paying their balances

Customer Service Representative/ SME

Sitel Baguio · April/2016 – Present

Handling inbound calls from clients with concerns regarding to online purchases and AT&T/DirecTV accounts.
Tasks included but not limited to billing, order placement, order tracking, disputes, refunds, upgrades/ downgrades of services, sale of new products.
Served as floor support to new hires.
Take escalated calls from Tier 1 agents.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In