Skills
Customer Support > Active Listening, Time-Management, detail - oriented, highly organized
2-5 Years
Experience highlights
Leasing Specialist
PURE Property Management
·
January/2024
–
Present
- Managed end-to-end leasing processes for residential
properties
- Processed applications, verified income, and
conducted background and credit checks
- Coordinated with applicants and property managers to
ensure smooth leasing transactions
Dispatcher / Logistics Coordinator
Airlinen
·
April/2023
–
Present
- Monitored and reviewed delivery routes for drivers
- Checked and scheduled driver availability for daily
operations
- Provided accurate ETAs to clients for linen deliveries
- Coordinated logistics to ensure timely and efficient
service
Guest Service Specialist
Intouch CX
·
June/2022
–
Present
- Assisted customers with reservations via phone,
email, and chat
- Handled cancellations and resolved guest concerns
- Coordinated bookings and ensured accurate
scheduling
Customer Service Representative
Sykes Asia
·
July/2021
–
Present
- Assisted customers with document template design
and setup
- Provided troubleshooting support for DocuSign related problems or errors.
Customer Service Representative
Teleperformance
·
October/2018
–
Present
- Handled inbound calls for magazine subscriptions
- Processed renewals, payments, and cancellations
- Resolved billing concerns and maintained customer
retention