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Jenny D.

Customer Service Representative

Verified
$6/hr

Outline

Looking for Full-Time work (10 hours/day) at $6/hour

High School Diploma

English proficiency Conversational

Professional Summary

I’m a detail-oriented & adaptable, with 4+ years of experience in customer service, delivering efficient support & excellent customer experiences.

Skills & Experience

Skills

Customer Support > Active Listening, Time-Management, detail - oriented, highly organized 2-5 Years

Experience highlights

Leasing Specialist
PURE Property Management · January/2024 – Present
- Managed end-to-end leasing processes for residential
properties
- Processed applications, verified income, and
conducted background and credit checks
- Coordinated with applicants and property managers to
ensure smooth leasing transactions
Dispatcher / Logistics Coordinator
Airlinen · April/2023 – Present
- Monitored and reviewed delivery routes for drivers
- Checked and scheduled driver availability for daily
operations
- Provided accurate ETAs to clients for linen deliveries
- Coordinated logistics to ensure timely and efficient
service
Guest Service Specialist
Intouch CX · June/2022 – Present
- Assisted customers with reservations via phone,
email, and chat
- Handled cancellations and resolved guest concerns
- Coordinated bookings and ensured accurate
scheduling
Customer Service Representative
Sykes Asia · July/2021 – Present
- Assisted customers with document template design
and setup
- Provided troubleshooting support for DocuSign related problems or errors.
Customer Service Representative
Teleperformance · October/2018 – Present
- Handled inbound calls for magazine subscriptions
- Processed renewals, payments, and cancellations
- Resolved billing concerns and maintained customer
retention
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