Business Operations & Client Success Virtual Assistant

Verified

$10/hr

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Outline

Looking for Part-Time work (4 hours/day) at $10/hour

Associate Degree

English proficiency Fluent

Professional Summary

Business Operations & Client Success professional with 5+ years of experience supporting international businesses across operations, client support, sales, onboarding, and digital marketing. I’ve progressed from Marketing Assistant to Operations Manager and Sales & Support, giving me a strong understanding of how different parts of a business work together.

I can support your business with client onboarding, customer support, administrative and operations tasks, CRM management, scheduling, follow-ups, sales support, reporting, SOPs, and digital marketing coordination.

I’m experienced with Agile CRM, Microsoft 365, AWeber, Sendible, Stripe, PayPal, Zoom, Canva, ClickSend, and AI productivity tools. I’ve worked directly with US- and Canada-based clients and am comfortable working remotely with international teams.

I’m resourceful, dependable, willing to learn, and the type of person who will dig into a problem rather than simply pass it along.

Skills & Experience

Skills

Client Research & Prospecting 2-5 Years

Client & Administrative Support 2-5 Years

2-5 Years

Account Executive > Microsoft 365 2-5 Years

~Data Entry Less than 6 Months

- Customer Service 2-5 Years

Client Management 2-5 Years

Event Coordination 1-2 Years

Customer Support > Chat Support >Technical Support 2-5 Years

Basic Graphic Design>Canva 1-2 Years

Copywriting > Data Entry > Email Marketing 1-2 Years

Cold Caller> Appointment Setter> Customer Support > Sales Support 2-5 Years

- Zoom 2-5 Years

Human Resources > HR Management > Administrative Works > Operations Management 1-2 Years

Experience highlights

Sales & Support

Virtual Wonders Web Solutions · May/2022 – /

Manage 20+ weekly client calls covering sales, onboarding, technical support, billing. Troubleshoot issues, handle Stripe/PayPal payments, identify upselling opportunities. Generated ~$1,800 monthly sales toward $2,000 target. Train new employees.

Enumerator / Data Entry

Philippine Statistics Authority · August/2021 – Present

Collected and recorded information for government data-collection project. Validated data, reviewed records for accuracy and completeness. Performed data entry following established procedures.

Operations Manager

Virtual Wonders Web Solutions · January/2020 – Present

Oversaw operations across 5 departments via 5 team leaders. Monitored KPIs, consolidated reports for CEO, identified operational gaps. Improved hiring processes and client management workflows. Created SOPs and internal documentation.

Marketing Assistant

Virtual Wonders Web Solutions · January/2019 – Present

Coordinated 12 annual webinars and digital events. Developed registration pages, promotional campaigns via AWeber and Sendible. Set up push notifications and website elements. Conducted social media and influencer research.

Administrative & Marketing Assistant

Events Manila · February/2019 – Present

Supported event planning and coordination from prep to execution. Assisted client prospecting via social media research. Handled administrative operations including banking and personal assistant tasks.

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