Sales And Operations VA, Cold Caller, Appointment Setter

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a results-driven Lead Generation Specialist and Virtual Assistant with over eight years of extensive customer-facing and sales experience, specifically specializing in high-volume outbound cold calling and business operations. My most recent expertise lies in the US real estate sector, where I maintain a high daily dial volume to build quick rapport with property owners, qualify motivated sellers, and successfully book qualified appointments for senior closers to maximize acquisition pipelines. Beyond cold calling, I have a proven track record as a Sales and Operations VA for US businesses, where I expertly manage inbound and outbound leads, organize CRM pipelines, coordinate schedules, update daily operations trackers, and efficiently resolve customer inquiries. My deep foundation in the BPO industry includes key roles as an Outbound Sales Team Leader, Collections Representative, and Technical Support Specialist, giving me the advanced objection-handling, negotiation, and communi

Skills & Experience

Skills

Marketing > Telemarketing > Outbound Sales 1-2 Years

- Customer Service 5-10 Years

Customer Support > Phone Support 5-10 Years

Customer service > Sales Representative > Customer Support 5-10 Years

Customer Service>Sales 2-5 Years

CRM management 1-2 Years

Appointment scheduling 1-2 Years

Lead Management 1-2 Years

Real Estate Sales 6 Months to 1 Year

Customer Support > Chat Support >Technical Support 2-5 Years

Coaching 1-2 Years

Team Leadership 1-2 Years

Collections Less than 6 Months

Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 1-2 Years

Experience highlights

Real Estate Cold Caller

J&J Capital LLC · October/2025 – Present

Called prospective property owners to inquire about selling, qualified leads based on company needs and scheduled appointments for senior closers.

Sales and Operations VA

Prestigous House Cleaning · October/2023 – Present

Managed inbound/outbound leads, scheduled appointments, organized CRM pipelines, responded to emails and resolved customer complaints.

Outbound Sales Representative/Team Leader

BPO Service Innosight · June/2022 – Present

Called clients to offer services and subscriptions. Promoted to Team Leader providing coaching sessions and guidance on closing sales.

Collections Representative

Sutherland Global Services · November/2021 – Present

Assisted clients with account inquiries and collected payments from accounts with overdue credit balances.

Customer/Technical Support Representative

VXI Global Holdings · July/2019 – Present

Handled phone calls for TV services, resolved technical difficulties, coordinated technician dispatch and assisted in product sales.

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