Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented and systems-savvy Marketer with experience in operations, CEO support, Social Media, and Customer Service.

Skills & Experience

Skills

Event management 2-5 Years

Project Manaement 2-5 Years

Sales / customer service / technical support 5-10 Years

Graphic and video editing 5-10 Years

Complaint Handling & Resolution 5-10 Years

Marketing » Content Creation » Video Content Creation 5-10 Years

Experience highlights

Marketing Head

ThinkLibrary Inc. · March/2023 – Present

• Managed tasks from the CEO and CMO, ensuring
seamless Marketing and Operational procedures.
• Handled Graphic Designers, Organizers, and
Store Managers to execute promotions and events
• Responded to partner inquiries, resolved on-site
issues, and maintained professional customer
service under pressure.

Online Customer Support

ThinkLibrary Inc. · October/2022 – Present

• Processed online orders through the store’s
e-commerce platforms (Website, Lazada, Shopee).
• Handled customer inquiries related to accounts,
orders, delivery status, and other concerns.

Graphic Designer/Video Editor

London Outsourced · April/2022 – Present

• Managed multiple client accounts, designing
branded content while coordinating across teams
remotely.
• Maintained internal systems for content delivery
and client approvals.

Game Instructor (Retail Staff)

ThinkLibrary Inc. · October/2022 – Present

• Delivered engaging onboarding and support for
new players, ensuring a smooth and inclusive
experience.
• Assisted in content creation for Marketing.

Technical Support

Concentrix · April/2019 – Present

• Delivered professional support for Microsoft products in a high-volume, fast-paced
environment.
• Assisted clients through phone calls and remote
troubleshooting, ensuring satisfaction, and issue
resolution.

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