Social Media Manager / Customer Service Representative

Verified

$9/hr

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Outline

Looking for Part-Time work (4 hours/day) at $9/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am interested in opportunities where I can contribute my experience in social media management, digital marketing, and customer support. With over a decade of professional experience in customer relations, publishing, eCommerce, and online content management, I bring strong communication skills, adaptability, and a results-driven mindset.

My background includes roles as a Social Media Manager, Virtual Assistant, Content Editor, and Customer Care Specialist, where I managed social media platforms, created engaging content, supported online businesses, and handled customer communications. I am proficient in tools such as Canva, Photoshop, and various email management systems, along with managing content across platforms like Facebook, Instagram, Pinterest, YouTube, TikTok, and X/Twitter.

Skills & Experience

Skills

Design > Graphic Design 2-5 Years

Canva 5-10 Years

Microsoft 10+ Years

Chat Support > Social Media Management 5-10 Years

Email / Chat / Social Media Support 2-5 Years

Design > Canva Graphic Design > Video Editing 2-5 Years

Book cover design 2-5 Years

SEO 2-5 Years

Content Writing 5-10 Years

Customer Support > Ecommerce > Shopify > Dropshipping 2-5 Years

Asana 1-2 Years

Adobe > Photoshop 2-5 Years

CRM > Salesforce 2-5 Years

ManyChat 1-2 Years

Customer Service > Gorgias > Shopify 2-5 Years

Experience highlights

Content Editor and Graphic Designer

Freelance · May/2023 – /

Content editing and graphic design services.

Social Media Manager

Healthcare Services · January/2022 – Present

Managed social media presence and content strategy for healthcare organization.

Virtual Assistant - Social Media Manager

eCommerce · January/2018 – Present

Managed social media accounts and provided virtual assistance for ecommerce operations.

Operations Performance Lead

CML Mopro Phils. · December/2016 – Present

Led operations performance initiatives and team supervision.

Communications and Sales Support Supervisor

Professional Claims Intervention Services · August/2013 – Present

Supervised communications and sales support functions.

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