Tech Support

Verified

$7/hr

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Outline

Looking for Full-Time work (9 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

With over 9 years of experience in the BPO industry, I bring a proven track record of success in sales, customer service, and technical support. My background includes specialized experience in cold calling, skip tracing, and real estate prospecting, along with managerial expertise at The Thomas Group LLC. Transitioning into a technical support role at TPG Telecom honed my adaptability, problem-solving skills, and ability to thrive in dynamic environments. I hold a Bachelor's degree in Hospitality Management, which further reinforces my customer-focused mindset. I am now eager to leverage my passion for client engagement, and communication excellence in a role where I can drive growth and deliver outstanding results.

Skills & Experience

Skills

Customer Support > Email Support 5-10 Years

Tech Support/Billing 5-10 Years

Office and Administration > Data Collection > Skip Tracing 6 Months to 1 Year

customer service representative 1-2 Years

Real Estate > Cold Calling 6 Months to 1 Year

Domains and Hosting 6 Months to 1 Year

Experience highlights

Technical Support Representative

TPG Ph · September/2021 – Present

Skip Tracing Manger & Cold Caller

Thomas Group LLC · September/2020 – Present

Technical Support Representative

Teletech Ph · April/2016 – Present

Customer Service Representative

Teleperformance Ph · December/2013 – Present

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