Skills
Customer Support
2-5 Years
Marketing > Appointment Setting
6 Months to 1 Year
Office and Administration > Adaptability
1-2 Years
Office and Administration > Data Entry
1-2 Years
Customer service
2-5 Years
Experience highlights
Appointment Setter
STX-Media
·
December/2024
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/
I help clients grow their businesses by finding high-quality leads and booking partnership calls. I do outreach mainly through Instagram—using targeted keywords and niches to find the right prospects. I send value-based messages and VSLs and handle call bookings through Calendly. My goal is always to spark genuine interest and get solid appointments on the calendar.
Customer Service Representative
Ubiquity Global Services
·
January/2023
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Present
professionally answering client questions, giving clients wise financial counsel, cross-selling our goods and services when appropriate, and participating in other training sessions as needed.
Virtual Assistant - Ticket Sales Agent
Itch Tickets
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December/2022
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Present
Delivers outstanding administrative assistance by overseeing the creation, sales, and management of tickets for prominent events across the United States. Handles ticket specification, pricing, and distribution, while maintaining vigilant oversight of event proceedings throughout.
Customer Service Representative
PanAsiatic Solutions
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July/2021
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Present
I was responsible for handling customer inquiries, troubleshooting technical issues, processing service requests, and promoting telecom products and services. I provided excellent customer support through multiple communication channels, including phone, email, and chat, ensuring a seamless experience for clients.
