Skills
Customer Service & Client Relations
2-5 Years
Leadership & Training
1-2 Years
Workforce Management & Supervision
Less than 6 Months
Accounting & Financial Reporting
Less than 6 Months
Experience highlights
Senior Marketing Executive
Herencia de Julieta Realty
·
January/2022
–
Present
Senior Marketing Executive
Herencia De Julieta Realty and Development Corporation
2022 – 2023
• Delivered excellent customer service by guiding clients in choosing property units
tailored to their requirements.
• Consistently achieved company sales quotas through persuasive presentations and
relationship-building.
• Designed and implemented marketing strategies that increased lead generation and
improved customer engagement.
• Coordinated with the sales and management teams to streamline promote
Cage Casino Cashier
Widus Hotel and Casino
·
August/2019
–
Present
Cage Cashier
Widus Hotel and Casino, Clark
2019 – 2021
• Process cash-to-chip exchanges, credit/debit transactions, and payouts with high
accuracy and compliance to casino regulations.
• Ensured 100% float balance throughout shifts and submitted accurate financial reports
to management.
• Delivered excellent patron service while handling large cash transactions securely.
Customer Sales Representative
iQor Clark
·
August/2015
–
Present
Workforce Management / OIC Supervisor / OIC Training
IQOR Clark Pampanga –
contactinfohiddenChoose a plan to view contact info.
Apr 2017 – May 2018
• Supervised daily team performance to meet service level targets, ensuring minimal call
abandonment.
• Trained seasonal agents and improved onboarding efficiency.
• Coordinated workforce schedules and submitted operational reports to clients.
Customer Service Representative / Sales Agent
IQOR Clark Pampanga –
contactinfohiddenChoose a plan to view contact info. / Haband
Aug 2015 – Aug 2016
• Provided top-tier customer