Skills
Customer Support ( EMAIL / VOICE)
5-10 Years
Chat & Email Support
2-5 Years
Office and Administration > Quality Assurance
2-5 Years
Less than 6 Months
Chat support
2-5 Years
Content Moderation
2-5 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
1-2 Years
- Customer Service
5-10 Years
Policy Compliance
2-5 Years
Chat Support > Social Media Management
1-2 Years
Customer EXPERIENCE
5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
2-5 Years
Recruitment Coordination
1-2 Years
*Administrative Support -
1-2 Years
Experience highlights
Freelance Executive Assistant
HireBloom Global
·
January/2026
–
Present
Provided direct administrative and operational support to owner including scheduling, correspondence, and document management. Coordinated recruitment activities and maintained confidential records.
Social Care Professional
Optimum InfoSolution
·
July/2025
–
Present
Managed customer complaints and inquiries through social media. Moderated online interactions, ensured policy compliance, and escalated critical concerns.
Allocator
Crewesharp
·
April/2025
–
Present
Coordinated healthcare staffing based on availability and shift requirements. Managed urgent schedule changes and maintained accurate, confidential records.
Content Moderator
Concentrix
·
September/2023
–
Present
Reviewed user-generated content for policy compliance. Identified inappropriate content and supported moderation process improvements while maintaining confidentiality.
Forecourt Cashier
Golden Trading Shell Service Station
·
September/2023
–
Present
Processed cash and card transactions accurately. Handled refunds, receipts, coupons, and customer inquiries while promoting products and services.
