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Allerie Bianca F.

Customer Service Representative

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Motivated and dependable fresh graduate with strong communication, customer service, and organizational skills developed through academic experiences and various responsibilities. I am eager to contribute to a team, learn quickly, and provide friendly and efficient service while maintaining accuracy and professionalism in every task. With a positive attitude and a strong work ethic, I am committed to delivering quality work and supporting the daily operations of the company.

Skills & Experience

Skills

Customer Service - Call and Chat 6 Months to 1 Year
Research / Academic Writing 1-2 Years
Data & Admin: Microsoft Excel, Data Visualization, Pivot Tables, Microsoft Word, Document Formatting, Virtual Assistance. 1-2 Years

Experience highlights

Customer Service Associate
Sutherland Global Services · November/2024 – Present
Assisted travelers and hosts with booking concerns, troubleshooting account issues, and resolving conflicts.
Provided excellent customer service by handling 20+ daily inquiries and ensuring client satisfaction
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