Skills
Customer Service - Call and Chat
6 Months to 1 Year
Research / Academic Writing
1-2 Years
Data & Admin: Microsoft Excel, Data Visualization, Pivot Tables, Microsoft Word, Document Formatting, Virtual Assistance.
1-2 Years
Experience highlights
Customer Service Associate
Sutherland Global Services
·
November/2024
–
Present
Assisted travelers and hosts with booking concerns, troubleshooting account issues, and resolving conflicts.
Provided excellent customer service by handling 20+ daily inquiries and ensuring client satisfaction