Skills
Customer / Chat Support
2-5 Years
Customer Support ( EMAIL / VOICE)
2-5 Years
Customer Support > Insurance verificatio,intake
5-10 Years
Patient & Client Communication
1-2 Years
Experience highlights
Authorization and Referral Coordinator
Primary BPO
·
August/2024
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I am an authorization and referral coordinator for an ophthalmological clinic. My role is to review plan eligibility and benefits in a monthly basis prior to appointments. Request for referrals and authorizations by reaching out to different insurances and primary care doctors to complete insurance requirements.