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jeralyn T.

Customer Service, Virtual Assistant

Verified
$3/hr

Outline

Looking for Full-Time work (8 hours/day) at $3/hour

High School Diploma

English proficiency Fluent

Professional Summary

I am a reliable, organized, and detail-oriented individual with hands-on experience in retail and e-commerce store operations.

Through my experience in retail and e-commerce, I have developed customer service, communication, and organizational skills by assisting customers, responding to inquiries, handling sales transactions, processing orders, coordinating with suppliers and couriers, and ensuring order accuracy. These experiences have also helped me develop attention to detail, time management, and the ability to handle different tasks responsibly.

I am interested in opportunities in Customer Support, Chat Support, Data Entry, and General Administrative Support. I am willing to learn new tools and systems, follow instructions carefully, and adapt to different tasks while ensuring accurate and efficient work.

Skills & Experience

Skills

Attention to detail 2-5 Years
Online Chat Support 2-5 Years
Checking 2-5 Years
- Customer Service 2-5 Years
Cash handling 2-5 Years
Organization & Time Management 2-5 Years
Adaptability & Willingness to Learn 2-5 Years
Order Processing & Fulfillment 2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years
Inventory Monitoring 2-5 Years

Experience highlights

Retail Store Operations
Self Employed · January/2024 – /
Assist customers with product inquiries and purchases. Process daily sales transactions and handle cash. Coordinate with suppliers, monitor stock, and maintain organized displays.
Online Seller
Self Employed · January/2021 – Present
Handled customer inquiries via Facebook and Shopee. Verified orders, packed products, coordinated courier delivery. Captured product photos and conducted live selling sessions.
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