Customer Service/Hotel Reservation Specialist/Technical Support

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I'm flexible to any schedule and can handle multiple tasks at a time. Able to deliver the required results accurately before the deadline. Can easily adapt the environment not related to my field. Able to help the company by delivering excellent customer service as part of my experience.

Skills & Experience

Skills

Technical & Customer Support 2-5 Years

Computer Repair & Upgrades 1-2 Years

Booking & Guest Services 1-2 Years

Experience highlights

Hotel and Flight Reservation Specialist

Teleperformace · January/2018 – Present

*Assisting guests with booking, modifying and cancelling itineraries depending on the requests(Expedia)

Technical Support and Hotel Resrvation Specialist

Concentrix · August/2018 – Present

*Troubleshooting internet service, configuring wifi settings and arranging technician visit if necessary (Spectrum)
*Assisting guests through call, chat and email with their reservations, cancellation and modification(contactinfoh)

Customer Service Representative

IQOR · July/2017 – Present

*Handling order entry to make sure that it will reflect accurately on the system *Modifying and cancelling orders depending on customer's request and offering perks

Technical Support

Panasiatic Solutions · June/2016 – Present

*Handling Mobile Phone Concerns *Activating Simcards *Sending signals remotely to resolve provisioning issue

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