Skills
5-10 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
10+ Years
Microsoft word
5-10 Years
Project Coordination
10+ Years
- Customer Service
10+ Years
Product Development
5-10 Years
Cost Estimate > Microsoft Excel
2-5 Years
Client Relations
10+ Years
Training & presentation
5-10 Years
issue resolution
10+ Years
Business Operations
10+ Years
Google Workspace
2-5 Years
*Administrative Support -
10+ Years
Experience highlights
Operations Head | Creative Lead | Part-Owner
WE BAKE IDEAS INC.
·
May/2025
–
Present
Oversaw day-to-day operations of cake and pastry business. Managed customer and B2B relationships, developed and standardized recipes, coordinated multiple projects while maintaining quality and consistency.
Technical Sales Specialist
RFM CORPORATION
·
October/2024
–
Present
Managed customer accounts, sales coordination, and issue resolution for flour products. Supported sales forecasting, conducted market research, coordinated product demonstrations, and monitored collections.
Operations Head | Creative Lead | Part-Owner
CONSUELO'S FOOD SERVICES
·
December/2018
–
Present
Managed day-to-day cake and pastry business operations, customer requirements, and product development. Built B2B relationships, developed standardized recipes, and coordinated customer inquiries and operational priorities.
Faculty | Baking & Pastry Arts Lead Professor
SIENA COLLEGE OF TAYTAY
·
June/2007
–
Present
Led culinary courses as Lead Professor for Baking & Pastry Arts. Developed and delivered instruction, advised on feasibility studies, coordinated educational tours, and mentored students in culinary and management concepts.
