Skills
Customer Relation Management CRM
1-2 Years
Executive & Admin Support
2-5 Years
Office and Administration > Quality Assurance
1-2 Years
Team Leadership
2-5 Years
Process improvement
2-5 Years
Lean Six Sigma
Less than 6 Months
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
5-10 Years
- Customer Service
10+ Years
Marketing > Order Management
2-5 Years
Appointment setter Office and Administration > Data Entry > Encoding > Troubleshooting > Email Marketing> Data Cleaning > Data Management
5-10 Years
Accounting > Accounts Payable > Internal Audit > Inventory > Excel
5-10 Years
Office and Administration > Admin Data Processing > SAP
2-5 Years
Experience highlights
CRM Services Associate | Order Management Associate
Ivoclar Vivadent Services and Support, Inc.
·
July/2024
–
Present
Managed dealer data, SAP order processing, and inventory checks. Maintained 95% KPI targets and led team training. Applied Lean Six Sigma for process efficiency.
Health Worker Volunteer
Barangay Real Health Worker Volunteer
·
November/2022
–
Present
Collected community health data and created centralized archival system. Delivered basic health care services and organized health documentation.
Health Care Advocate
United Health Group – Optum Global Solutions
·
October/2020
–
Present
Provided member services support for pharmacy and insurance benefits. Resolved complex issues and educated members on health plan benefits and coverage.
Quality Assurance Specialist
Left Coast Scanning
·
July/2019
–
Present
Conducted QA reviews of international case documents using Laserfiche. Ensured compliance, accuracy, and data integrity across global records.
Executive Assistant
Edify Asia Corp.
·
September/2018
–
Present
Provided executive-level support to Country Manager. Managed calendar, compliance tasks, invoicing, expense reporting, and administrative operations.
