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Hansel G.

Customer service representative

Verified
$5/hr

Outline

Looking for Full-Time work (4 hours/day) at $5/hour

Associate Degree

English proficiency Conversational

Professional Summary

Experienced Billing and Support specialist

Skills & Experience

Skills

Customer Support 5-10 Years
Time Management 5-10 Years
Communication Skills 5-10 Years
Problem-Solving 5-10 Years
Technical troubleshooting 5-10 Years
Professionalism 5-10 Years
telecommunications expertise 5-10 Years
Billing & dispute resolution Less than 6 Months
Colaboration & teamwork 5-10 Years

Experience highlights

Billing and Support Specialist
Orchid Cybertech Services, Inc. (TPG/iiNet) · April/2017 – /

Resolve complex connectivity and VoIP issues with a customer-first approach.

Manage billing processes, disputes, and refunds while educating clients.

Collaborate cross-functionally to ensure seamless support and client satisfaction.

Consistently exceed performance metrics in a hybrid work environment.

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