Virtual Assistant

Verified

$12/hr

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Outline

Looking for Full-Time work (20 hours/day) at $12/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented professional with over 6 years of experience in accounting support, purchasing, and virtual assistance.

Skills & Experience

Skills

Account Associate / Customer Service Representative/Virtual Assistant 2-5 Years

Experience highlights

Virtual Assistant

United HVAC, Plumbing, and Electrical, · January/2024 – /

Handle customer inquiries via live chat, calls, email. For HVAC, plumbing, and electrical services

Customer Support Representative

VXI Global Holdings · July/2019 – Present

• Provided real-time chat support for technical, account, and service-related concerns
• Managed multiple chats simultaneously while maintaining accuracy and professionalism Documented interactions using CRM and ticketing systems
Consistently met KPIs for productivity, quality, and customer satisfaction

Chat Support Representative

OP360 · July/2017 – Present

OP360, Davao City
Assisted customers with account inquiries, billing issues, and service requests
• Maintained accurate customer records and documentation
• Coordinated with internal teams to resolve escalated
cases
• Met quality assurance and performance targets

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