Skills
Customer service
2-5 Years
Communication
5-10 Years
Product Listing & Optimization
1-2 Years
Logistics & Customs Brokerage
6 Months to 1 Year
Data Entry
1-2 Years
Lead Generation
Less than 6 Months
Image editing
1-2 Years
Social Media Management
Less than 6 Months
Data Scraping
Less than 6 Months
Email & calendar management
Less than 6 Months
E-Commerce Management
1-2 Years
Freight & Carrier Communication
6 Months to 1 Year
Experience highlights
Shopify Virtual Assistant
GN Designs
·
January/2026
–
Present
Managed Shopify e-commerce stores, created product collections, integrated apps, conducted product research, optimized images and content for conversions.
Customs Declarant
Cadano Cargo Transport Inc.
·
04/2019
–
Present
Prepared import/export customs declarations, reviewed commercial invoices and shipping documents, assisted with tariff classification and duty computation.
Customs Brokerage Intern
Ernst International Logistics Corp.
·
04/2017
–
Present
Assisted with freight documentation, prepared Bills of Lading and Certificates of Origin, computed duties and taxes, processed customs documentation.
Customer Service Representative
Concentrix
·
05/2013
–
Present
Provided customer support for Australian banking clients through inbound calls, resolved credit card and account inquiries, maintained confidentiality and service quality.
