Skills
Office and Administration
2-5 Years
Real Estate
6 Months to 1 Year
customer service representative
5-10 Years
Inbound/Outbound Calling
5-10 Years
Correspondence Management
2-5 Years
Experience highlights
Virtual Assistant
Richardson & Wrench Double Bay | Double Bay, NSW, NSW
·
November/2022
–
Present
- Daily Receipting and Reconciliation for the Agency's Trust Account.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Generating and sending Notices (Rent Increase, Renewal, and Vacate Notices)
Customer Service Representative
Acquire Asia
·
May/2007
–
Present
Maximised customer satisfaction by resolving service issues promptly
Virtual Assistant
Whiz Property Services
·
January/1990
–
/
Managed CRM system to maintain prompt customer response rates and consistent communications. Scheduled appointments and maintained master calendar. Process Service report and Risk assessment for each work order completed.