Operations & Technical Support Specialist

Verified

$8/hr

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Outline

Looking for Part-Time work (6 hours/day) at $8/hour

High School Diploma

English proficiency Conversational

Professional Summary

Operations and technical support professional with three years of experience in administrative operations, reporting, data verification, and workplace IT troubleshooting.

I manage spreadsheets, verify records, investigate discrepancies, and support internal website testing. I also improved a reporting workflow, reducing preparation time from approximately five days to one.

I enjoy learning new tools and solving problems. My projects include an AI-assisted reporting web application built with Next.js, TypeScript, and Supabase, and a spreadsheet cleanup automation using n8n and JavaScript.

I'm seeking remote part-time or project-based opportunities in technical operations, data management, quality checking, content review, and process improvement. I work independently, follow written instructions, and prefer flexible evening or weekend schedules.

Skills & Experience

Skills

Excel 2-5 Years

Process improvement 1-2 Years

RESEARCH 2-5 Years

Google sheet 2-5 Years

Data Validation 2-5 Years

Data Entry - Encoding 2-5 Years

Administrative Suoport 2-5 Years

Technical support 2-5 Years

Quality Assurance 6 Months to 1 Year

n8n Less than 6 Months

AI Generation & Workflow Automation Less than 6 Months

Experience highlights

Office Assistant

Primera Pharma Corp. · November/2023 – /

Prepare timekeeping, expenses, reimbursements, and operational spreadsheets. Coordinate new-hire documentation and cross-department requests. Troubleshoot IT issues. Improved DCR workflow from 5 days to 1. Test internal website and report findings.

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