Customer Support Strategist | Intercom & Help-Desk Specialist

Verified

$15/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $15/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I help online businesses streamline customer support, automate workflows, and keep teams organized.

Skills & Experience

Skills

Customer Support > Chat Support> Customer Support Inbound and Outbound 10+ Years

Knowledge in MS Office, (word,excel,ppoint) 10+ Years

Zendesk Software 2-5 Years

Customer Support > Active Listening problem solving > Trusthworthy 10+ Years

Intercom 5-10 Years

ONLINE PORTALS | COURSE CREATION 1-2 Years

Experience highlights

Independent Contractor

Upwork · June/2017 – /

Provide customer support strategy, operations
management, and knowledge base development for
long-term clients across diverse industries.
Evaluate and implement customer support platforms
including Intercom, Zendesk, Zoho Desk, HappyFox,
and Gmelius.
Design workflow automations and SOPs using Process
Street, ClickUp, and Notion to streamline tasks.
Assist course creators using Rise, Wistia, and SCORM
for e-learning content.
Act as a trusted virtual assistant for health & wellness
coaches, handli

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In