Skills
Data Entry
6 Months to 1 Year
Communication Skills
6 Months to 1 Year
Customer service
1-2 Years
Email and Chat Support
Less than 6 Months
Administrative Support
6 Months to 1 Year
Experience highlights
Operations Customer Expert
Teleperformance Fairview Terraces
·
February/2024
–
Present
(year of 2025 since it is not in the option) Handled inbound and outbound calls for an international hospitality account. Assisted guests with hotel reservations, inquiries, and service-related concerns. Delivered professional and efficient support while maintaining company service standards.
Customer Service Representative
IQOR Fairview
·
September/2023
–
Present
Handled inbound, outbound, and back-office support for international retail accounts. Assisted customers with orders, returns, and account concerns while ensuring accurate and timely solutions. Maintained service quality and compliance with company standards.
