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Nicka R.

Administrative & Operations Virtual Assistant

Verified
$10/hr

Outline

Looking for Freelance work (6 hours/day) at $10/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I’m a reliable and detail-oriented Administrative & Operations Virtual Assistant with 3+ years of experience in administrative support, customer service, data management, and virtual assistance. I help businesses stay organized, manage tasks efficiently, and maintain accurate records.

My strengths include organization, attention to detail, communication, problem-solving, and adaptability. I’m experienced with Google Workspace, Microsoft Office, GoHighLevel, ActiveCampaign, ClickFunnels, WordPress, Squarespace, Canva, and other digital tools.

I can assist with data entry and cleanup, CRM management, lead follow-ups, appointment scheduling, email support, document management, and workflow coordination. I’m a quick learner who adapts to new systems and processes while meeting deadlines and maintaining accuracy.

Skills & Experience

Skills

Marketing > Marketing Automation 1-2 Years
1-2 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 5-10 Years
Digital Marketing 1-2 Years
CRM management 1-2 Years
~Data Entry 5-10 Years
- Customer Service 2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 5-10 Years
Records Management 5-10 Years
Database Management 2-5 Years
Chat Support > Social Media Management 1-2 Years
Chat Support > Data Encoder > Social Media Manager > Content Creation 1-2 Years
Basic Graphic Design>Canva 1-2 Years
Copywriting > Data Entry > Email Marketing 1-2 Years
*Administrative Support - 5-10 Years

Experience highlights

Virtual Assistant
Doneverse · July/2025 – Present
Managed social media scheduling, landing pages, marketing funnels, and email campaigns. Created digital marketing materials using Canva. Maintained CRM records and coordinated digital workflows.
Data Encoder
Local Government Unit – Guihulngan City · February/2022 – Present
Maintained databases and electronic records with accuracy. Processed procurement documents and prepared COA reports. Organized records for government office operations.
Customer Service Representative
Qualfon Philippines Inc. · August/2021 – Present
Handled customer inquiries and technical support issues. Maintained professional communication and documented interactions. Delivered quality customer support.
Administrative Assistant
Premium Tech Building Construction Inc. · April/2019 – Present
Prepared project documentation, proposals, and correspondence. Managed emails, files, and administrative records. Organized documents for project operations.
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