Operations VA

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am an experienced Operations and Client Success professional with 18+ years of experience in outsourcing, specializing in customer service, sales, virtual assistance, training, and leadership.

My expertise includes client relationship management, team leadership, performance coaching, onboarding, process improvement, workflow creation, and customer experience. I have supported diverse industries, managed client and team needs, and helped improve productivity, quality, and service delivery. I am adaptable, results-driven, and passionate about building strong relationships, solving problems, and contributing to business success.

Skills & Experience

Skills

Training and Coaching 5-10 Years

Google Workspace & Microsoft Office Proficiency 10+ Years

Leadership & People Management 5-10 Years

Experience highlights

Success Manager

Platinum Edge [ Australian Staffing Solutions ] · November/2025 – Present

Lead Trainer for Learning and Development

iQor [ Warranty and Home Services Account ] · November/2022 – Present

Team Leader for Customer Service

iQor [ Warranty and Home Services Account ] · July/2021 – Present

Customer Service, Dispatch, Authorizations & Sales

iQor [ Warranty and Home Services Account ] · October/2020 – Present

Tech Support, Customer Service & Sales Representative

VXI Global [ Telecommunications ] · February/2019 – Present

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