Experience highlights
Account Manager
AZOVA BP CORP.
·
March/2021
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Present
Job description:
- Train providers (Doctors and Nurse Practitioners) on how to use the telehealth company’s platform
- Resolve providers’ and patients’ concerns regarding their health appointments
- Manage outbound and inbound calls, manage emails, and meetings
Staff Nurse
The Black Nazarene Hospital, Inc.
·
January/2021
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Present
Job description:
- Administer medications and perform procedures ordered by physicians
- Coordinate patient care with the healthcare team and maintain accurate documentation
- Provide wholesome and effective nursing management to patients
ICD-10-CM Medical Coder
Aspen Global Solutions
·
July/2018
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Present
Job description:
- Coordinate with healthcare agencies in the US regarding patient care and billing
- Review patient charts or Electronic Medical Records (EMR) through various platforms and assign ICD-10 codes accurately for patient medical insurance claims
- Timely submission or return of charts to healthcare agencies and following HIPPA guidelines
English as Second Language Teacher Online
Spiiker Phone English
·
July/2017
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Present
Job description:
- Teach basic communication skills in English to Chinese students through an online setting
Fraud Analyst (Citibank - Fraud Early Warning)
Convergys / Concentrix
·
January/2016
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Present
Job description:
- Perform outbound and inbound calls to verify clients’ credit card transactions
- Perform a strict verification process of clients’ information and resolve disputes
- Maintain security of client's information, and account settings, and perform card/account replacements