Skills
Customer Support > Email Support and Chat Support > Data Entry
5-10 Years
Experience highlights
Preferred Customer Associate
Transcom Worldwide PH - UPS
·
February/2020
–
Present
2020 - 2025
Responded to emails from preferred customers
regarding the status and delivery updates of their
parcels.
Initiated and managed investigations for lost or
delayed parcels, ensuring timely resolution and clear
communication with customers.
Provided customer support across all EU countries,
handling inquiries with professionalism and attention
to detail.
Maintained accurate records of customer interactions
and case updates, contributing to efficient issue
tracking, follow up
Owner / Sushi Maker
Sushi Sai Homemade Japanese Food
·
January/2018
–
Present
Operated a small homemade sushi business,
overseeing food preparation, customer orders, and
daily operations.
Managed inventory, sourced ingredients, and ensured
food safety and quality standards were consistently
met.
Handled customer service, coordinated order pickups
and deliveries, and built a loyal customer base.
Promoted the business through social media and
direct customer outreach.
Maintained basic financial records, including tracking
expenses, sales, and budgeting.
Owner / Operator
Don Bros. Transport
·
January/2004
–
Present
Operating and managing the overall status of our
taxi units
Customer Sales Representative
E - Pacific Global Contact Center
·
January/2002
–
Present
Outbound Sales, Selling prepaid phone cards to
Filipino living in US and Canada
Owner
Don Bros. Dormitory
·
January/1990
–
Present
Owner / Manager of 3 Unit Bedspace