Skills
Customer Support > Sales Support
1-2 Years
Customer Support > Technical Support
1-2 Years
Office and Administration > Leadership
6 Months to 1 Year
Customer service
5-10 Years
customer support and executive assistance
2-5 Years
Experience highlights
Real Estate Supervisor | International Sales & Cold Calling
Synergy Advantage | Offer Deal
·
March/2024
–
Present
Its until 2025 | Supervised a global sales team and handled cold calling for U.S.
based real estate leads
Provided performance feedback, conducted reporting (daily, weekly,
monthly), and drove team success
Maintained high productivity in a remote setup while managing
pressure and multitasking tasks
Travel Counselor – B2B Support | Executive assistant
EXL Service
·
January/2022
–
Present
Provided dedicated support for business clients, resolving complex
travel-related concerns
Delivered exceptional service and solutions tailored to high-level
clients
CSR | Pure Sales
TELUS International
·
February/2020
–
Present
CSR | TSR | Sales Representative
2020 – 2021
Promoted smart home technology and medical support tools
Achieved consistent sales while maintaining top-tier customer
satisfaction
TSR | Sales | Subject matter expert and an Acting Supervisor
GOOGLE
·
January/2019
–
Present
Delivered chat, technical, and sales support for Google One and Pixel
Phones
Led hybrid customer-facing roles while mentoring agents in an acting
leadership role
CSR | Travel Expert
Teleperformance
·
June/2016
–
Present
Technical & Sales Support
2016 – 2018
Assisted passengers with flight issues and provided alternate
solutions
Handled airline coordination and customer communication with
empathy.