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Samilon M.

Virtual Assistant |

Verified
$6/hr

Outline

Looking for Full-Time work (24 hours/day) at $6/hour

Associate Degree

English proficiency Fluent

Professional Summary

Resourceful and tech-savvy professional with 7+ years of experience in customer service, technical support, executive assistance, and more

Skills & Experience

Skills

Customer Support > Sales Support 1-2 Years
Customer Support > Technical Support 1-2 Years
Office and Administration > Leadership 6 Months to 1 Year
Customer service 5-10 Years
customer support and executive assistance 2-5 Years

Experience highlights

Real Estate Supervisor | International Sales & Cold Calling
Synergy Advantage | Offer Deal · March/2024 – Present
Its until 2025 | Supervised a global sales team and handled cold calling for U.S.
based real estate leads
Provided performance feedback, conducted reporting (daily, weekly,
monthly), and drove team success
Maintained high productivity in a remote setup while managing
pressure and multitasking tasks
Travel Counselor – B2B Support | Executive assistant
EXL Service · January/2022 – Present
Provided dedicated support for business clients, resolving complex
travel-related concerns
Delivered exceptional service and solutions tailored to high-level
clients
CSR | Pure Sales
TELUS International · February/2020 – Present
CSR | TSR | Sales Representative
2020 – 2021
Promoted smart home technology and medical support tools
Achieved consistent sales while maintaining top-tier customer
satisfaction
TSR | Sales | Subject matter expert and an Acting Supervisor
GOOGLE · January/2019 – Present
Delivered chat, technical, and sales support for Google One and Pixel
Phones
Led hybrid customer-facing roles while mentoring agents in an acting
leadership role
CSR | Travel Expert
Teleperformance · June/2016 – Present
Technical & Sales Support
2016 – 2018
Assisted passengers with flight issues and provided alternate
solutions
Handled airline coordination and customer communication with
empathy.
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