Experienced Customer Service VA

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (50 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I'm well-rounded and have been a customer service provider for more than 10 years now!

Skills & Experience

Skills

Customer Support 10+ Years

Customer Support > Chat Support 2-5 Years

Customer Support > Email Support 2-5 Years

Customer Support > Ecommerce > Shopify 1-2 Years

Office and Administration > Data Entry, Attention to detail, Time Management, Customer service, Email Management,Managing Facebook Groups And Pages 1-2 Years

I know how to manage Facebook Ad 1-2 Years

Marketing > Content Creation > Social Media Content Creation Less than 6 Months

Experience highlights

L1 Technical Support Agent

Propel Commerce · November/2023 – Present

- 🛠 Provided first-level tech support for client software and hardware issues.
- 🎧 Handled customer inquiries via chat and email, ensuring fast resolution.
- 📊 Documented cases and escalated complex issues to higher support tiers.

RE Customer Service Admin Staff

ChuckTownHomes · October/2021 – Present

- 🏘 Managed property listings and client databases.

- 🔍 Conducted online research and lead generation.

- 📅 Assisted in scheduling, follow-ups, and marketing prep.

- 📧 Handled emails, order processing, and admin tasks.

- 📊 Supported eCommerce and business back-office operations.

Team Lead

DropshipForSale · November/2019 – Present

- 👥 Supervised a customer support team.

- 📈 Monitored KPIs, coached agents, and ensured SLA compliance.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In