Medical Billing/Insurance Verification/ Claim Expert / Prio-Auth/ AR Collection

Verified

$5/hr

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Outline

Looking for Freelance work (40 hours/day) at $5/hour

Associate Degree

English proficiency Conversational

Professional Summary

Hard working / Mult-tasking/ Accurate

Skills & Experience

Skills

Customer Support > Insurance > Medical Insurance Less than 6 Months

Experience highlights

Healthcare Executive

Omega Healthcare · August/2024 – Present

• Answering calls from patient regarding their statement balance.
• Check the balance to see if the insurance was billed.
• Rebill the insurance company and update the insurance on file.
• Inform the patient if the balance is their deductible, co-insurance, or copay
• Send EOB to secondary insurance for claims processing.
• Update the patient information on the statement.
• Processing payment for the patient
• Set up a payment plan or a budget plan
• Adding a self-pay discount for self-pay pa

Technical Support

Concentrix Corporation Philippines Jan · January/2024 – Present

• Doing remote sessions on customers' computers for troubleshooting.
• Install the operating system and activate their Windows license.
• Reinstall the Office application and activate the Office product key or repair.
• Repair office application.
• Add or removed account in Outlook and fixed syncing issue

Customer Service Representative

Concentrix Corporation Philippines · December/2019 – Present

• Entering data into the company's extensive database.
• Sending emails to the customer regarding the status of their order.
• Update the case status using CRM

Customer Service Representative

Teleperformance Inc. 2016 - 2018 · October/2016 – Present

• Answering calls from member about their eligibility and coverage• Walk through the member on how to check benefits using the portal
• Print and send a copy of the insurance ID card.
• Create a request for reinstatement of their policy
• Benefit quoting and provider search within their location.
• Processing medical claims and pharmacy claims.
• Reaching out to providers for denied CPT codes or DX codes.
• Ensuring customers are billed correctly
• Update members’ demographics on file.

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