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Farida Faye B.

Customer Service Representative, Service Coordinator, Post Scheduler/Promotions Poster

Verified
$5/hr

Outline

Looking for Part-Time work (6 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

I am a detail-oriented individual who works hard and works smart. I take satisfaction in getting the job done properly, and I am always open to learning new things as I believe we have to keep up with the times in order not to get left behind, rise up to the challenges, and get them resolved in an urgent manner. I am not picky at what job I get since I genuinely aspire to help businesses grow and thrive.

Skills & Experience

Skills

Communication 5-10 Years
Data annotation 6 Months to 1 Year
Coordination 6 Months to 1 Year
Customer Service Representative 2-5 Years
Problem Resolution 5-10 Years
CRM > Salesforce 1-2 Years
Oracle NetSuite 6 Months to 1 Year
Marketing > Order Management 1-2 Years
Discord 1-2 Years
Aws Less than 6 Months
Basic Graphic Design>Canva 1-2 Years

Experience highlights

Promotion Post Scheduler
Upper Echelon - OnlyFans · September/2025 – Present
Handle multiple OF model accounts and schedule promotion posts. Ensure accurate tagging and posting to correct model profiles to boost traffic and increase their number of followers/subscribers.
Service Coordinator
Platinum Outsourcing - Culinary Depot · January/2025 – Present
Scheduled repair services for defective commercial units. Communicated with manufacturers, technicians, and customers via calls and emails to expedite repairs.
Customer Engagement Specialist
Full Potential Solutions - Uber · January/2023 – Present
Assisted independent contractors with Uber sign-up, document processing, and app-related concerns. Used Bliss and Salesforce as primary tools.
Order Taker
Agents Only - Domino's Pizza · February/2022 – Present
Took customer orders ensuring accuracy on toppings, crust, and sauce selections. Upsold menu items to increase order value.
Data Annotator/Labeller
Remotask · February/2021 – Present
Performed AI data annotation with focus on accuracy and speed. Maintained high quality standards while completing assigned tasks.
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