Team Lead / Social Media Manager

Verified

$15/hr

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Outline

Looking for Freelance work (8 hours/day) at $15/hour

High School Diploma

English proficiency Fluent

Professional Summary

Dedicated yet down to earth supervisor with over 8 years of Remote Work experience. Specializes in handling teams and managing Social Media platforms.

Skills & Experience

Skills

Advertising > Google Ads 1-2 Years

Marketing > Content Creation > Social Media Content Creation 1-2 Years

Office and Administration > Leadership, Management, Delivery 2-5 Years

Google My Business (GMB) Optimization 1-2 Years

Virtual Assistant> Marketing > Digital Marketing 1-2 Years

Experience highlights

SMM / Admin Backer

Cyberbacker · May/2024 – /

Google My Business/Google Ads – Guide the agent
on how to monitor and respond to customer reviews
on Google My Business & Local Service Ads
● MLS – Pull comps/CMA & create save
search/auto-email
● Social Media Management/Marketing - Create
content such as photos, videos & reels
● Database Management - Manage new & existing
leads/contacts in the KW Command
● Event Planning - Create the invites, send the invites
and reminders, confirm attendees, etc
● Email Management

Team Manager

Ibex · February/2020 – Present

Critical Client Relationships – Seen as thought leader
and strategic partner bringing ideas,
recommendations and Blank Paper Moments to
Clients through understanding of strengths and
opportunities of each employee and department; to
assign tasks and set achievable goals

Shipping Delivery Support

Amazon · December/2018 – Present

Assist AMZL drivers and partner carriers via
inbound phone calls & outbound emails in order to
successfully complete a delivery

Serve as consultative resource on shipping system
and customer service support Coordinated with
team leaders to provide one-on-one support for
team members

Customer Service & Technical Support Representative

Concentrix · September/2016 – Present

Troubleshoot and resolve problems with
QuickBooks systems while assisting accounting
questions from payroll representative & business
owners by initiating corrective actions to restore
service and functionality

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