CSR

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Postgraduate Degree

English proficiency Conversational

Professional Summary

I stand out because I combine strong sales and customer service skills with genuine relationship-building. My experience in financial services has taught me how to understand clients, achieve targets, handle sensitive information, and stay composed in fast-paced situations. I’m someone who takes ownership, adapts quickly, and focuses on both results and building lasting client relationships.

Skills & Experience

Skills

Fraud Analyst 6 Months to 1 Year

CSR - Healthcare, Utilities, Retail Banking 2-5 Years

Csr for telco accounts 6 Months to 1 Year

Experience highlights

Fraud Specialist

Alorica · April/2025 – Present

• Investigated and analyzed suspicious account activities to prevent fraudulent transactions.
• Consistently met performance metrics and accuracy standards.
• Awarded “QA Warrior” for maintaining perfect quality assurance scores throughout
employment.

Customer Service Representative

Teleperformance PH · November/2025 – Present

• Assisted TELCO customers with billing, account, service, and technical concerns.
• Consistently met service, quality, and customer satisfaction goals.
• Achieved sales targets through personalized upselling and product recommendations.
• Delivered efficient, customer-focused support in a high-volume environment.

Sales Specialist / Team Leader

Support Services Group · August/2022 – Present

• Started as a Sales Specialist handling financial products and consistently exceeded
sales quotas.
• Promoted to Team Leader due to consistent top performance and leadership
potential.

Sales Specialist

Diamedix Technologies · November/2000 – Present

• Handled outbound sales for acquisition and financial accounts.
• Built and maintained strong client relationships, ensuring excellent customer
satisfaction.

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