Skills
Team Leadership
2-5 Years
lead generation specialist
5-10 Years
Accounting > Accounts Payable > Billing Support
2-5 Years
Marketing > Content Creation > Research
2-5 Years
~Data Entry
5-10 Years
- Customer Service
10+ Years
Appointment Management
5-10 Years
Account Management; Customer Support > Sales Support > Lead Generation
5-10 Years
Chat Support > Social Media Management
2-5 Years
Executive & Admin Support
5-10 Years
CRM & Tools
5-10 Years
SEO >WordPress
2-5 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
1-2 Years
Customer Service>Sales
5-10 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
10+ Years
Experience highlights
Executive Admin Assistant / CSR
Get Girl Fridays
·
June/2025
–
Present
Handled incoming calls, texts, emails, and social media inquiries. Booked, rescheduled, and cancelled appointments using salon software. Confirmed appointments and maintained client records.
Inside Sales Agent
Wealth Education Group UK
·
May/2019
–
Present
Provided customer assistance for free book distribution and advisor appointments. Handled high-volume inbound/outbound calls and emails. Qualified leads and maintained CRM records of customer interactions.
Customer Service Representative
SRI Australia
·
September/2018
–
Present
Managed high-volume inbound/outbound calls and emails. Processed phone orders, handled Zendesk emails, and managed order follow-ups. Maintained customer interaction records and met service metrics.
Real Estate Virtual Assistant
MyOutdesk
·
January/2018
–
Present
Conducted cold calling, scheduled appointments and walkthroughs. Sent emails and cash offers. Generated leads for real estate transactions.
Account Specialist
Teleperformance Davao
·
May/2016
–
Present
Handled complex billing issues and customer account inquiries. Promoted to Subject Matter Expert leading 14 agents. Focused on retention, sales, and technical support while maintaining service standards.
