Skills
Customer Support
5-10 Years
Payment Posting
2-5 Years
Medical Billing
2-5 Years
Charge Entry
2-5 Years
Claim submission
2-5 Years
Data Entry
5-10 Years
Appointment scheduling
5-10 Years
Spanish Bilingual
2-5 Years
Revenue Cycle Management
2-5 Years
Insurance Verification
2-5 Years
Experience highlights
Medical Biller
Healthcare Coding Integrity
·
August/2021
–
Present
- Entered patient charges and billed services promptly.
- Submitted insurance claims to ensure timely reimbursement.
- Accurately posted payments from insurers and patients to
corresponding accounts.
- Followed up on unpaid claims with insurers and patients
to resolve balances.
- Maintained HIPAA compliance and ensured data confidentiality in all billing and patient record processes.
Customer Support | Data Entry
Non-Profit Organization
·
July/2016
–
Present
- Managed donor accounts, appointment scheduling, and
data entry for U.S. and Canadian clients.
- Utilized Spanish proficiency to assist non-English-speaking
donors with scheduling, documentation, and translation
support for team members.
- Handled inbound & outbound communication via phone
and email, ensuring efficient donor assistance.
- Acted as a liaison between donors and partner towing
providers, streamlining logistics and scheduling processes.