General Virtual Assistant

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Postgraduate Degree

English proficiency Native

Professional Summary

Give me something new to figure out, and chances are, I'll enjoy getting it right. I pick things up quickly and tend to care a little more about the details than I probably have to.

With a background in teaching and three years of remote customer service experience, I've handled high volume live chats, emails and tickets, data entry, and outbound calls. This unique blend of experiences honed my organization and communication skills.

Curiosity keeps me exploring new skills and finding better ways to perform tasks. I'm always about stepping outside my comfort zone and learn something new.

I may not know everything from day one, but I'm willing to figure things out and take ownership of my work. At the end of the day, I want to deliver work I can be proud of and make life a little easier for the people who count on me.

Skills & Experience

Skills

Data Entry 1-2 Years

Communication 5-10 Years

Client Services Management, BPO Operations, Technical Support, Customer Support 1-2 Years

English Teaching 2-5 Years

Email & Chat-Based Customer Support 2-5 Years

Short video editing 1-2 Years

Learning and Development 2-5 Years

Issue Resolution & Escalation Management 2-5 Years

Learning Experience Design (LXD) 1-2 Years

Experience highlights

Live Chat & Email Support Specialist

Planas Chuliganas · January/2026 – /

Manage real-time customer inquiries via live chat and email with prompt responses. Resolve product and service issues while maintaining high customer satisfaction standards. Document interactions and escalate complex cases.

Customer Support Specialist

Foundever · August/2023 – Present

Handled high-volume customer interactions via chat, email, and outbound calls in BPO environment. Performed data entry and maintained detailed records. Met/exceeded KPIs including CSAT scores and first-contact resolution.

English Teacher

SPM Academy Inc. · July/2022 – Present

Developed engaging lesson plans and conducted assessments to improve student performance. Integrated educational technology for interactive learning. Collaborated with parents and organized extracurricular activities.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In