IT Helpdesk Supervisor

Verified

$7/hr

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Outline

Looking for Part-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Experienced IT Helpdesk Supervisor with a strong background in managing support operations for Point of Sale systems across multi-location retail envi

Skills & Experience

Skills

IT helpdesk 5-10 Years

Experience highlights

IT Helpdesk Supervisor

Concentrix · September/2016 – /

Handling POS systems for known fast food chain. Handles troubleshooting for Windows software and hardware, vendor devices (digital menu boards, kitchen-video systems), printers and inventory software. Manages a team of 20+agents to hit their KPIs and reviews calls for QA purposes.

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