Revenue & Automation Specialist | Real Estate VA | Customer Service Specialist

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-driven Virtual Assistant with 13+ years of call center and customer service experience across US and Australian accounts, plus 4+ years of specialized experience as a Real Estate Virtual Assistant. I bring a rare combination of high-volume inbound/outbound phone support expertise and hands-on real estate operations knowledge - from CMA report creation to transaction coordination and client communication.
I'm proficient in GoHighLevel, Market Leader, MLS/MRED, Cloud CMA, ShowingTime, DocuSign, and the full Google Workspace and Microsoft Office suite, and I pick up new platforms quickly when needed. My track record includes being recognized as Top Seller Agent (2018) and Top Agent of the Quarter (2008), proof that I don't just show up, I deliver results.
Clients and teams count on me for clear communication, meticulous CRM record-keeping, and dependable follow-through, whether I'm managing a busy inbox, coordinating showings, or handling a high call volume with professionalism.

Skills & Experience

Skills

GoHighLevel Specialist 1-2 Years

Customer Support > Chat Support > Email >Inbound Phone Handling 5-10 Years

Customer Support > Email Support and Data Entry 5-10 Years

Customer Support > Active Listening problem solving, 10+ Years

Real Estate > Appointment Setting 2-5 Years

Automation 1-2 Years

Workflow Optimization 1-2 Years

Experience highlights

Real Estate Admin/Appointment Setter

Independent Contractor · April/2021 – Present

Inside Sales Representative (AU Telco Account)

Teletech Customer Care Management, Inc. · March/2010 – Present

Customer Service Representative (US Healthcare Account)

APAC Customer Services, Inc. · August/2009 – Present

Customer Service Representative (US Telco Account)

Convergys, Inc. · July/2007 – Present

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