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Pearl Louchi Ann D.

Data and Sales Trainer

Verified
$7/hr

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Experienced data management and prospecting professional seeking a challenging role to utilize my skills and contribute to the success of an organizat

Skills & Experience

Skills

Customer Support > Customer Relationship Management 2-5 Years
Office and Administration > Data Management 2-5 Years
Office and Administration > Email Management 1-2 Years
Real Estate 1-2 Years

Experience highlights

Data and Sales Trainer
Wingman Group · November/2023 – Present
Designed and developed training programs integrating data analysis with sales support functions.
Analyzed sales data to identify opportunities for improvement.
Conducted virtual training sessions on customer relationship management and effective communication strategies.
Data Prospecting/Management
Wingman Group · February/2023 – Present
Managed large datasets, ensuring accuracy and integrity through efficient data cleansing and quality control.
Developed and maintained data management systems, improving data accessibility and streamlining processes.
Cross matched details for accuracy and gathered contact information for assigned properties.
Assistant Property Manager
Wingman Group · November/2022 – Present
Implemented tenant communication strategies, boosting satisfaction and lease renewals.
Managed emails and collaborated with the leasing team to market and fill vacancies, reducing vacancy rates by 10% and increasing revenue by 15%.
Conducted property inspections and coordinated repairs and maintenance.
Organized the vacate process and managed related tasks in Asana.
Medical Coding Specialist
BRJ BRIGS Outsourcing · May/2019 – Present
Review patient records and translate diagnoses, treatments, procedures, and services into standardized ICD-10, CPT, and HCPCS codes.
Adhere to coding guidelines set by HIPAA, CMS, AMA, and other regulatory bodies.
Analyze physician notes, lab reports, and other medical documentation to validate coding accuracy.
Keep up with medical coding updates, industry trends, and new healthcare policies.
Customer Service Representative
BPO Industry · January/2014 – Present
Responding to customer inquiries via phone, email, or chat.
Providing information about products and services.
Addressing customer complaints and resolving issues promptly.
Assisting customers in making purchasing decisions.
Upselling and cross-selling products to meet sales targets.
Processing orders and ensuring timely delivery.
Building and maintaining strong customer relationships.
Following up with customers to ensure satisfaction and encourage repeat business.
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