Skills
Design > Graphic Design
Less than 6 Months
- Customer Service
5-10 Years
Event Coordination
Less than 6 Months
Chat Support > Social Media Management
Less than 6 Months
Training & Development Coordination
1-2 Years
Report Preparation
2-5 Years
CRM > HubSpot CRM
Less than 6 Months
Human Resources > HR Management > Administrative Works > Operations Management
2-5 Years
*Administrative Support -
2-5 Years
Experience highlights
Officer-in-Charge / Training & Operations Consultant
Huwon by Kiwa / Kiwa Restaurant Inc.
·
November/2024
–
/
Lead pre-opening training and daily operations. Coordinate interdepartmental communication, manage scheduling and reporting, train team on company standards, and maintain operational records.
Captain Receptionist
Kiwa Restaurant Inc.
·
April/2022
–
/
Manage reservations and guest inquiries in high-volume dining environment. Prepare reports, maintain records, support staff onboarding, and work with management on service improvement.
Store Supervisor
Specialty Food Retailers, Inc.
·
October/2018
–
Present
Supervised daily operations, staff scheduling, and customer service. Prepared reports, maintained documentation, coordinated inventory, and served as Officer-in-Charge as needed.
Customer Service Representative
i-Tech Global Business Solutions Inc.
·
December/2016
–
Present
Provided customer support via phone and email. Maintained detailed records of interactions and follow-up actions with professional service delivery.
