Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (10 hours/day) at $5/hour

Bachelor's Degree

English proficiency Native

Professional Summary

Results-driven customer service professional with experience in account management, technical support, billing
assistance, and sales in fast-paced BPO environments. Skilled at resolving customer concerns, explaining billing
and account information, and consistently meeting performance and sales targets. Holds a Bachelor's degree in
Entertainment and Multimedia Computing with hands-on experience in digital animation, character design, and
Adobe Photoshop through a professional internship. Adaptable, quick to learn, and committed to delivering
excellent customer service while contributing positively to team success.

Skills & Experience

Skills

communicate effectively on all levels • Highly Organised: • Flexible: able to adaptable to suit the needs of the business 1-2 Years

Design > Character Design Less than 6 Months

2-5 Years

Adaptability 2-5 Years

CRM 2-5 Years

Multitasking 2-5 Years

Account Management 2-5 Years

Active Listening 2-5 Years

- Customer Service 2-5 Years

Customer service > hospitality > empathy 2-5 Years

Customer Support > Chat Support >Technical Support 2-5 Years

Adobe Photoshop Less than 6 Months

Customer Service>Sales 2-5 Years

Experience highlights

Account Associate

VXI Global Services · June/2025 – Present

Call center representative handling technical support, billing assistance, and premium subscription sales. Resolved customer concerns, troubleshot account issues, explained billing details, and promoted service upgrades while maintaining customer satisfaction.

Call Center Representative

Sutherland · May/2024 – Present

Assisted customers with technical troubleshooting and account concerns. Handled billing inquiries, payment disputes, and subscription adjustments. Promoted premium packages and service upgrades while meeting sales and performance goals.

Digital Animation Intern

Rocketsheep · March/2024 – Present

Completed internship in digital animation with hands-on experience in 2D animation, character design, and frame-by-frame animation using Adobe Photoshop and Krita. Contributed to storyboard creation and collaborated on animated movie Zaza Zaturna.

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