E-Commerce Email Customer Support | Shopify Admin | Data Entry

Verified

$4/hr

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Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Native

Professional Summary

I'm an experienced Shopify E-commerce Virtual Assistant specializing in email customer support and Shopify backend management. I help store owners deliver outstanding customer experiences by efficiently handling customer inquiries, order concerns, subscriptions, refunds, returns, and other essential store operations.

My services/hands-on experience include:
Email Customer Support
Customer Issue Resolution
Shopify Order Management
Subscription Management & Updates
Refunds, Returns & Exchanges
Order Tracking & Shipping Follow-ups
Customer Account Modifications
Product & Order Adjustments
Shopify Backend Administration
General Administrative & Virtual Assistant Tasks

I believe every customer interaction is an opportunity to build trust and strengthen your brand. I take pride in resolving customer concerns quickly, professionally, and empathetically, while always adhering to your company's policies. My goal is to find fair, practical solutions that keep

Skills & Experience

Skills

Social Media Engagement - Responding to comments, messages, and fostering online communities. 6 Months to 1 Year

Customer EXPERIENCE 6 Months to 1 Year

Shopify & E-commerce Support 6 Months to 1 Year

Google Workspace 6 Months to 1 Year

Shopify Customer Support 6 Months to 1 Year

Data Entry Less than 6 Months

Experience highlights

Shopify E-commerce Virtual Assistant

Enshored Inc. · January/2026 – /

Reviewed and moderated TikTok comments ensuring content meets community guidelines. Managed e-commerce customer support via email and social media, handled Shopify backend operations, subscriptions, refunds, and orders.

Digital Content Specialist

Enshored Inc. · January/2026 – Present

Digital content specialist role lasting 5 months focused on content creation and management.

Shopify Admin and Email Customer Support

Enshored Inc. · January/2026 – Present

Provided email and customer support for Shopify e-commerce operations for 1 year, managing backend processes and customer accounts.

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