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Sernand P.

Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

With over 10 years in the BPO industry handling financial accounts, I bring strong expertise in account management, compliance, and customer service.

Skills & Experience

Skills

BPO- customer service representative financial 10+ Years

Experience highlights

Customer Service Representative

Concentrix · March/2023 – Present

Handled inquiries and maintenance with our clients credit card account

Customer Service Representative

Teleperformance · March/2022 – Present

Handled inquiries and maintenance of our clients cryptocurrency wallet.

Customer Service Representative

Concentrix · June/2018 – Present

Handled inquiries and maintenance with client personal bank account.

Customer Service Representative

Alorica · August/2015 – Present

Handled inquiries and maintenance with their prepaid phone service account.

Customer Service Representative

Sitel / Foundever · September/2011 – Present

Handled inquiries and maintenance with their credit card account

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