Skills
Customer Support
2-5 Years
Data Entry
Less than 6 Months
Cold Calling
1-2 Years
Experience highlights
Retention Specialist
Allied Fusion Services Inc.
·
July/2021
–
Present
Assist with billing and making sure that customers retain their subscription through negotiated prices
Technical Support Representative
Concentrix
·
October/2016
–
Present
Assist customer with basic troubleshooting, billing issues as well as tax reconciliation
Technical Support Representative
Teleperformance
·
October/2015
–
Present
Assist customer with basic troubleshooting as well as billing inquiries