Virtual Assistant

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Focused with passion to drive success through effective collaboration and innovative solutions.

Skills & Experience

Skills

Customer Support 1-2 Years

Customer Support > Technical Support, Data Entry 1-2 Years

Client Services Management, BPO Operations, Technical Support, Customer Support 1-2 Years

Experience highlights

App/Cloud Support Engineer

Accenture · May/2024 – /

Accenture Inc. / SONY & IMS
Responsible for the installation, configuration,
• maintenance, and support of an organization's server infrastructure. This includes managing server performance, ensuring system security, and troubleshooting issues using Linux operating system.

Customer/Technical Service Representative

Accenture · January/2023 – Present

Accenture Inc. / Verizon Wireless
• Responsible for assisting clients with troubleshooting technical issues(remotely), billing disputes/inquiries, providing product and service information ensuring customer satisfaction

Client Success Manager

Accenture · February/2023 – Present

Accenture Inc. / Verizon Wireline
• Managed Top Tier Clients/ Accounts,
Administrative Tasks, Billing, Data Entry, Email & Calendar Management, CRM Tools, Record Keeper, Technical Troubleshooting and Onboarding

Customer Service Representative

People Plus Tech · July/2021 – Present

People Plus Tech / Best Buy
• Worked on sales, renewals, cancellations and add protection plans for their electronic purchases and appliances.

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